Meet our team
Our team is highly skilled, passionate about the work they do, and want to get to know you!
We can’t wait to meet you!
We’ve got many HR and L&D experts on our team with years of experience.
And each one understands what you need, who you have to please, and the kinds of pressures you’re under. In other words, we get you. No wonder all the best clients pick us to partner with.
Our team
Amber Spencer
Client Experience Manager
Amber is a Client Experience Manager at CRN. As a Client Experience Manager, every day is centered around making sure Clients have the best experience possible – which means no two days are the same (which she loves!). Amber Spencer joined Coaching Right Now in 2022.
Prior to joining Coaching Right Now, Amber was a mastermind facilitator of United Women Entrepreneurs where she helped women in business through working together as a group to solve issues. She has worked at Abound (a SaaS startup), Nordstrom, OptaVia, as a marketing coordinator for the insurance and wholesale floral industries, and as a florist. She has lived in Washington, Oregon, Massachusetts, New Jersey, Virginia, and currently resides in Idaho.
Amber loves spending time with her daughter and son cooking, reading, and gardening. In the evenings you’ll find her at rehearsals on stage with a local non-profit community theatre group, The Music Theatre of Idaho.
What do you love about working at CRN?
I love that everyone at Coaching Right Now works together to provide the guidance and support for individuals to grow and build confidence and success in their life. It's empowering and fulfilling to work with such a talented group of people!
What is your favorite quote?
“Maybe the journey isn't so much about becoming anything. Maybe it's about un-becoming everything that isn't really you, so you can be who you were meant to be in the first place.” ― Paulo Coelho
What's your favorite book?
Do I have to pick just one? I LOVE books and books have been instrumental in my life in so many ways.
The 15 Commitments of Conscious Leadership is my favorite non-fiction book; it defines how to take responsibility for your life and the way you interact with others.
The Fountainhead is my favorite fiction book; it illustrates the challenges of maintaining your personal integrity amongst social pressures.
Amber Williams
Senior Client Experience Manager
Amber joined CRN in the summer of 2022 as a Client Experience Manager. She works closely with Clients, Participants, and Coaches to ensure they have a seamless and impactful experience. She thrives on gaining a deep understanding of Client organizations through making meaningful connections to their most valued asset, their people!
Amber has experience with learning & development, organizational development consulting, and retail category management. She received her Bachelor’s degree in Theater at Columbia College Chicago and her Master’s degree in Organizational Psychology at William James College in Massachusetts. The foundation of her career was built in the foodservice and hospitality industry where she learned the value of relationships both in customer service and in leadership. She has worked closely with front line workers, founders, CEO’s, and everyone in between to develop talent, learning, and organizational strategies that have lasting positive impact on the organizations and the people that make them. She has done this work with both startups such as Argo Tea, and global companies such as Eataly, where she was able to design and implement strategies across organizational levels and functions. Midway through her career, she took her creative efforts to developing new products for the beloved grocer, Trader Joe’s, where she worked as the Category Manager for Coffee, Tea, and Shelf stable beverages. She loved her work but the people side of the business beckoned her and brought her back to her roots in people and organizational systems by completing her Master’s degree in Organizational Psychology and contract consulting work with Bain & Company to assess their digital learning efforts throughout the pandemic and provide recommendations for future programs. She is thrilled to bring her past experiences and values to Coaching Right Now and the organizations we support.
What do you love about working at CRN?
I love working for an organization that is steadfast in its mission to heal the world one relationship at a time. Putting my values and efforts towards something that I believe in every day means so much to me. Not to mention the team at CRN! Everyone is incredible to work with!
What is an interesting fact about you?
I know A LOT about tea from my days of teaching baristas how to prepare it and sell it. The world of tea is vast and exciting for those with an inquisitive palate. There are so many varieties! I never tire of talking to people about it, especially those who are new to it.
If you could go anywhere in the world, where would you go?
If I could go anywhere in the world, it would be some place with a lot of history and beautiful landscapes. Anywhere in Scotland, Ireland, or Italy.
Amy Throw
Strategic Client Partner
Amy started with CRN in Fall 2022 as part of our global Coach Team. Knowing her background in leadership development, sales and Executive Coaching, we invited her to join our Sales Team as a Strategic Client Partner in early 2023.
Prior to joining CRN, Amy worked in a wide variety of industries in sales & leadership, learning & development, and as an Executive Coach/Consultant. She holds a Master’s Degree in Organizational & Leadership Development and is certified in many of the assessments used by our Coach Team. Amy has built her career by focusing first on developing deep and lasting relationship with clients and colleagues. Her clients often say, “What started with a handshake has now become a hug!”
Amy lives in Chicago with her husband Daniel, dog Percy and cat Mia. When she’s not working, Amy enjoys theater, art and live music, spending time with friends and family, and staying fit with Yoga and running. She loves to travel and is always reading a few books at time.
What do you love about working at CRN?
I love working with a team of creative, talented human beings who are deeply committed to making a positive impact on the world through the services we provide! Everyone has a growth mindset. We collaborate like crazy to serve our clients with excellence, and we all become better people in the process. Also, working with a company where relationships truly come first is a true joy.
What inspires you?
I could write a novel here, but I won't. I'm inspired by beauty in all forms: from nature, art, music, theater, and fashion … to the beauty of humans being loving and kind to each other (and always assuming positive intent) is magic.
I'm inspired to collaborate with our team and clients to create and deliver unique, life-changing coaching and development experiences … otherwise known as "The Art of Human Expansion".
If you could go anywhere in the world, where would you go?
I've had the privilege of living in and traveling to many countries over the years, but I've never been to Spain and Portugal. However, if I'm only allowed to go ONE place in the world, I'd pick Italy, hands down!
Ashley Clark
Director of Strategic Partnerships
Ashley joined Coaching Right Now in 2013. Since then, she has had the opportunity to have 6 different roles across operations, client experience, marketing, and sales. Ashley loves being able to connect strategy and execution. As the Director of Strategic Partnerships, Ashley works with large, global organizations to partner together to design incredible leadership development solutions across the globe. She sees her role as a connector of people, ideas, and communities to help organizations achieve their results through their people.
In her free time, Ashley enjoys running, climbing, hiking, and staying active. With her two kids 13 months apart, there’s never a dull moment.
Ashley graduated from Baylor University with a degree in Corporate Communication. She will forever be a fan of the Chicago Cubs, Chicago Bears, and Baylor Bears.
What is your favorite thing about Coaching Right Now?
I adore the people I get to work with, on all levels. Coaching Right Now is full of incredibly bright and supportive people who have such a diverse range of experiences and careers that they’ve had. We push each other to be a more innovative, more kind, and better leaders. I find that opportunity to work with such a group of people incredibly rare.
What is your favorite season and why?
Fall! I love the colors changing on the trees and the mid-50s days when I can go for a walk with my sweatshirt on and some warm coffee in hand.
What is your favorite quote?
“The best view comes from the hardest climb.”
Beth Racine
Learning Lead
Beth is responsible for learning content development and workshop delivery at Coaching Right Now. She has the privilege of creating dynamic, relevant, and engaging content/programs to help leaders build awareness and new skills. Also, she has the opportunity to develop and build relationships with current and new clients.
She has always been in the business of serving people – equipping them with skills and mindsets to achieve great things. She started her career in the public school system as a music educator. Then, she went on to lead support communities for families going through hard life transitions. She received her Master’s degree in Organization Leadership and continued to build her wheelhouse of skills and experience during that season. Combined, those laid a strong foundation that led her to start her own coaching, training, and consulting business. Doing that for over a decade, she has worked with amazing, high impact leaders to continue to grow their capacity and become the best versions of themselves.
What do you love about working at Coaching Right Now?
I love working at Coaching Right Now because it is one of the few companies that I have experienced where everyone believes in and lives our values. I'm honored to work for a company that puts curiosity, authenticity, kindness, and energy at the core of everything they do! I also love it because CRN finds people that are exceptional at what they do and they give them the opportunity to do it! We have some of the best out there.
What is your favorite quote?
“The most beautiful people we have known are those who have known defeat, known suffering, known loss, and have found their way out of the depths. These persons have an appreciation, a sensitivity, and understanding of life that fills them with compassion, gentleness, and a deep loving concern. Beautiful people don't just happen.” - Elisabeth Kubler Ross
Bill Auerbach
Founder
Bill brings over 30 years of experience in organizational development, communication, training, and coaching toward his mission of developing future corporate leaders. He brings specific expertise in the corporate, entrepreneurial and non-profit fields, and his clients come from a wide variety of industries — including professional services, manufacturing, consumer goods, health care, technology and retail. High-profile clients have included PepsiCo, Kimberly Clark, Blue Shield of California, Gap, Old Navy, Banana Republic, DSW, Macy’s, Hess Oil and McGladrey.
Bill is also very active in the non-profit sector, where he’s put his coaching expertise to use helping special-needs individuals and their families. He’s also served as Chairman of the Board of Keshet, an organization dedicated to enriching the lives of developmentally challenged children and adults.
Bill earned his BA in business economics from UCLA. He currently lives in the Chicago area.
What do you love most about Coaching Right Now?
It operates like people behave—you never know what is going to happen next, so you have to be ready for anything!
What is one of your favorite quotes?
“The failure says, ‘I would have, should have, or could have.’ The success says. ‘I did.’ —Ralph Auerbach (my dad)
Chloé Hiland
Senior Client Experience Manager
Chloé joined Coaching Right Now in 2019. As a Senior Client Experience Manager, she brings to the team her enthusiasm for cultivating meaningful client relationships and her dedication to optimizing operational efficiencies.
In her role, Chloé leads program management and delivery of large-scale, global leadership coaching programs. With a keen focus on collaboration, she sees herself as the “connective tissue” for her clients, international Coach team, and key stakeholders. Chloé manages end-to-end program elements, logistics, data collection, reporting, and measuring program progress and success. Every day, Chloé is energized by the opportunity to help provide transformative client experiences that empower individuals and organizations to thrive.
Before CRN, Chloé spent over a decade in higher education. Her prior roles as a career counselor and adjunct faculty member were marked by a deep commitment to fostering individual success and career development. A lover of all things psychology, she holds an MA in Professional Counseling and BS in Counseling Psychology.
Chloé resides in Maryland, where she lives with her husband and two daughters. Her weekends often lead her to culinary experiments in her kitchen, listening to human interest podcasts, or exploring the vibrant DC area.
What do you love about working at Coaching Right Now?
Being part of a company that values expertise and continual learning is rewarding. I am surrounded by colleagues who are not only exceptional professionals but also passionate individuals driven by the same desire to effect positive change. This sense of unity fuels our collective pursuit of excellence, making every challenge an opportunity for growth and every success a shared triumph.
Above all, it's the direct impact on individuals' lives that fuels my passion for my work. Witnessing the growth, seeing the results, and knowing that our programs contribute to tangible progress is fulfilling. As CRN continues to evolve and set new standards, I am not just an observer; I am an active participant in shaping the narrative of success – and that’s truly inspiring!
What is your favorite quote?
“In a gentle way, you can shake the world”- Mahatma Gandhi
What are three words that best describe you?
Empathetic, Thoughtful, Curious
Emily Garrity
Support Specialist
Emily joined Coaching Right Now as a Support Specialist in 2022. As a Support Specialist, she directly supports learning projects and additional projects as assigned to ensure we deliver a consistently quality experience for our Participants, Facilitators, Coaches, and Team.
Prior to CRN, Emily was in the tech/telecom world with roles in B2B sales, marketing, and program management. Prior to that, she spent time in restaurant management and patient care. She is also a fitness studio franchisee on the side.
What do you love about working at CRN?
There is such a positive, supportive energy at this company and I am proud to be a part of that. We have so many amazing, experienced individuals at CRN that also understand the value of teamwork and collaboration.
What is your favorite quote?
"Don't judge each day by the harvest you reap but by the seeds you plant" - Robert Louis Stevenson
If you could go anywhere in the world, where would you go?
Anywhere that offers a balance of relaxation, sightseeing, cultural exploration, and good wine!
Jamie Lane
Consultant
As a Consultant, Jamie works with clients to understand their needs and design appropriate solutions. Jamie is passionate about client service and providing solutions that help improve individual, team and/or organization importance. She doesn’t believe in solutions that “tick a box”, only those that truly make a difference.
Jamie joined Coaching Right Now in 2014 after a 35-year career holding senior-level positions in Organization Development, Talent Management, Learning and Leadership Development for several large, global organizations. She began her career with Arthur Andersen and later worked with McDonald’s, Motorola, Fifth Third Bank, Ingersoll Rand and, most recently, Hess Corporation.
Jamie graduated with a BS in Accounting and returned to school 18 years later to earn an MS in Organization Behavior and International Management.
What do you love about working at Coaching Right Now?
I love working for a company that I really believe makes an impact on individuals and organizations.
What is an interesting fact about you?
I have lived and worked in 8 states in the United States and have traveled to all but 5 of the 50 United States (and over 30 foreign countries). I plan to visit the 5 remaining US states within the next few years.
What’s your favorite coffee or tea?
Cold brew with a touch of almond milk. I have a cold brew pitcher I use to make the coffee. I love it when I can get real Kona coffee to brew.
Jeff Hayden
Director of Client Services
Jeff is responsible for leading the operations and technology teams at Coaching Right Now. He and his teams focus on delivering memorable and flawless experiences to our Clients and Participants. Jeff joined CRN in 2016.
Prior to Coaching Right Now, Jeff worked in management for a Chicago-based food and beverage retailer before transitioning to lead various aspects of their global supply chain. This experience not only cultivated his passion for customer-centric service modeling, but also equipped him with the skills to balance complex and personalized experiences while maintaining a simple customer experience.
What do you love about working at Coaching Right Now?
I’m very passionate about the work that Coaching Right Now does. Every morning, I wake up believing that I’m doing work that matters. That is really an incredible gift; to know that what you’re doing every day can make a profound impact in the lives of other people. It’s something that I believe in with all of my heart.
What is your favorite quote?
“Freedom of the mind requires not only, or not even especially, the absence of legal constraints but the presence of alternative thoughts. The most successful tyranny is not the one that uses force to assure uniformity but the one that removes the awareness of other possibilities, that makes it seem inconceivable that other ways are viable, that removes the sense that there is an outside.” - Allan Bloom
Jené Lee
Client Experience Manager
Jené is a Client Experience Manager (CXM) at Coaching Right Now. The CXM role consists of working with the client sponsor(s) to make sure that their experience with CRN best fits the goals that they are trying to accomplish within their organization or individuals going through a program. As a CXM, she works closely with our client sponsor(s), our Coaches, and our internal team to make sure that all programs are executed seamlessly.
Previous to this, Jené worked in various areas of Human Resources such as Learning & Development and Learning Operations in the Sales, Medical Device, and Law industry. Jené completed her Bachelor’s degree in Psychology and received her Master’s degree in Organizational Psychology. While working on her Master’s degree, she was gaining experience in Learning Operations. However, after completing her Master’s degree, she was able to switch roles and widen her knowledge by stepping into the Learning and Development world. From there, Jené found the impact of Learning and Development crucial for all employees. This is why she wanted to continue her experience at CRN who offers coaching/learning and development services to organizations on a global scale.
In Jené’s free time you can catch her traveling, spending time with friends, salsa dancing, or most likely watching anything Marvel related. 🙂
What do you love about working at CRN?
I love working for an organization that cares about their employees and cares about the work culture they create. Being surrounded by supportive colleagues who care about your growth and career is everything! Most importantly I love CRN's main philosophy which is "to heal the world, one relationship at a time."
What is an interesting fact about you?
Well, I guess it's two facts about me. LOL
1) I played Division 1 volleyball in college.
2) I was on a Salsa and Bachata dance team for 2 years where we would perform at Salsa Congresses in different states.
What is your favorite quote?
"Only those who will risk going too far can possibly find out how far one can go." - T.S. Eliot
Jodi Gold
Lead Coach
As the Lead Coach for Coaching Right Now, Jodi is responsible for recruiting, onboarding, and supporting CRN’s diverse global team of Coaches. She focuses on building community with CRN’s amazingly talented group of Coaches and builds partnership between the Coaches and the CRN Team. Jodi brings her experience as a Senior Human Capital Consultant with over 30 years’ experience in transforming leaders, teams, and organizations to her role at CRN, contributing to the design and delivery of CRN’s products. Jodi joined Coaching Right Now in 2016.
Prior to Coaching Right Now, Jodi spent five years as the Senior Vice President of Organizational Development and Training at LPL Financial, assisting the Executive Management Committee with integrating multiple acquisitions, and building the human capital infrastructure needed as the company went through the IPO process. She also served as the Chief Engagement Officer and on the leadership team of an innovative start-up. These experiences have helped her to walk in her client’s shoes and provide invaluable insight and learning that she accesses every day. As an Executive Coach and Facilitator of Leadership Development and Team Alignment events, Jodi has worked with a wide-range of organizations including Air BNB, Charles Schwab, Roche/Genentech, The San Francisco Museum of Modern Art, The Gardens of Golden Gate Park, LPL Financial, and numerous bio-tech and technology startups.
What do you love about working at Coaching Right Now?
People, people, people! It's wonderful to work with a group of people who are truly committed to making a difference and doing what it takes to make that happen!
What is your favorite quote?
“Tell me, what is it you plan to do with your one wild and precious life?” (excerpt)
—Mary Oliver, The Summer Day
Jolyn Sperry
Finance Manager
Jolyn is the Finance Manager at Coaching Right Now. After having her twins (Olivia and Katelyn) in 2016, she stayed home and started working part-time with Coaching Right Now’s Administration Team. In January 2022 Jolyn joined Coaching Right Now full time as Finance Manager. Her strong attention to detail and customer-oriented mindset make her an ideal fit for Client invoicing and drafting contracts for our incredible Coaches and Clients!
Jolyn is originally from Southern California. She moved to Illinois with her husband in 2013 in order to be closer to her family. She has twin girls that keep her busy most days. She enjoys reading (historical fiction, romance, or mystery), working out and spending time with family and friends.
What do you love about working at CRN?
I love working for a company that puts the employees' needs at the same level as the clients. Everyone is part of the team. They are outgoing, kind and respectful. Their core values shine through in everything they do!
What inspires you?
My twins, showing them what it is to be kind. That “treating others the way you would want to be treated” is so important. I want them to understand hard work, self-confidence and the importance of family. They are my greatest accomplishment, the reason I get up and work hard.
Jordana Venetico
Client Experience Manager
Jordana, a Client Experience Manager at CRN, was born in Toronto and raised in Savannah, GA. As a Client Experience manager, immense joy comes from fostering relationships with our clients, contributing to the growth and development of their teams and the larger picture of progress.
Prior to Coaching Right Now, Jordana worked in Learning and Development for almost a decade in the restaurant and retail industry in Dubai, U.A.E. Her global experiences and passion for people have uniquely prepared her to develop cross-cultural communication skills and has become skilled at tailoring her approach to meet the needs and expectations of each of her clients.
Now, she calls Alpharetta, GA home with her son, Giovanni. When she’s not busy being a CX guru, she loves playing soccer with her son and any outdoor adventures. But don’t underestimate her downtime – she’s always perfecting her dad’s secret Sicilian pizza dough recipe or hanging out at the coolest coffee shops in town, trying new brews and soaking up the vibes.
What do you love about working at CRN?
Definitely the people! When you get to work with supportive, talented, and inspiring colleagues, it makes every day working more enjoyable and meaningful.
What is your favorite quote?
"The only way to do great work is to love what you do." – Steve Jobs
What are three words that best describe you?
Adventurous
Empathetic
Creative
Judy Sandiford
Engagement Manager
Judy serves as the Engagement Manager at Coaching Right Now. As the Engagement Manager, Judy supports all engagement initiates (from Participants, to Coach engagement, to employee engagement), executing against our strategic plan. Judy joined Coaching Right Now in 2016.
Judy’s background brings global experience from both the non-profit and the corporate world. She’s had the privilege of calling many different countries home throughout her life, including Morocco, Spain, Ecuador, and Canada. She currently lives in South Bend, Indiana.
What do you love about working at Coaching Right Now?
One of my primary values is authentic relationships, which is at the core of both what CRN teaches, as well as practices. And I love the flexibility of working virtually.
What's your favorite book?
My favorite book series since childhood has been The Chronicles of Narnia.
What's an interesting fact about you?
I have something called synesthesia, which for me means numbers have both gender and personality. (Side note: I thought everyone thought like this until just a few years ago. Who knew?)
Kathy Houde
CEO
Kathy has over 35 years of business leadership and coaching experience. As CEO of Coaching Right Now, Kathy’s focus is on building the organization’s capabilities for supporting our client’s leadership development needs in a holistic way. She is passionate about the impact that leaders can have on business performance and on the lives of those they serve.
Previously, Kathy had been helping business owners and their teams improve financial performance, develop executive teams, resolve family business disputes, establish strategic direction and learn how to exit successfully. Earlier in life, Kathy served as a corporate CEO, leading her company through a period of significant growth that ultimately resulted in a public buyout.
For personal enjoyment, Kathy loves reading by the fireplace, vacationing with family and friends, and exploring the southern charm of Charleston, South Carolina.
She holds a BS in Business Management from the University of South Carolina, a BA in Accounting from Elmhurst College, and is a registered CPA.
What is your favorite part of working at Coaching Right Now
Working with such a caring group of people.
What is your favorite quote?
Serenity Prayer: “God, grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference.”
Kellie Wells-Brinkley
Strategic Client Partner
Kellie joined Coaching Right Now in 2023 as a Strategic Client Partner and brings a wealth of knowledge and experience to the role. Kellie is a master connector, and loves helping leaders become their full selves.
In her time away from CRN, Kellie enjoys delivering motivational speeches, being a mom to her sons, coaching youth athletes, and assisting retired athletes in their transition into a corporate setting. Kellie is a retired Olympic Medalist and truly enjoys helping others reach their goals.
Kellie graduated from Hampton University with a double major of Sports Management and Marketing and has held various roles throughout the sporting industry and in higher education.
What do you love about working at Coaching Right Now?
I love how welcoming and open everyone at CRN is. I get to work with knowledgeable people that push me to be the best I can be every day. I enjoy that CRN is an open and transparent work environment that cares about me as a person and then an employee!!
What are three words that best describe you?
Outgoing
Connector
Compassionate
What is your favorite quote?
"A kind gesture can reach a wound that only compassion can heal." Steve Maraboli
Kelly Ellis, PMP
Chief Operating Officer
As Chief Operating Officer, Kelly is responsible for operationalizing Coaching Right Now’s strategy to meet organizational goals. Balancing a focus on maintaining processes and efficiencies AND the calling of having each Client and Customer interaction being an amazing experience is one of the aspects she enjoys most about her role. She is passionate about infusing CRN’s values of Curiosity, Authenticity, Kindness, and Energy into all we do – and leads CRN’s Leadership Team, operations, people management, and project management teams with this lens.
Kelly began her Coaching Right Now career in 2010 as the System Administrator. Growing within Coaching Right Now, Kelly moved from Program Manager to Director of Operations, to her current role of Chief Operating Officer. Prior to Coaching Right Now, Kelly served in the non-profit world, supporting project management and people management initiatives, as well as within a technology-enablement firm supporting healthcare and education systems.
When she’s not focused on CRN, Kelly enjoys hiking, exploring, and engaging in epic Uno battles with her husband, Jack, and her kitten, Cat.
Kelly holds a double major in Psychology and Gender Studies from the University of South Carolina. She happily resides in sunny San Diego, California.
What is your favorite thing about Coaching Right Now?
Our people! I am consistently amazed at how awesome, dedicated, and focused our team is. It’s really exciting seeing unique individuals with entirely different backgrounds and experiences come together with the common goal of healing the world, one relationship at a time. Go Team!
What is your favorite vacation spot?
PARIS - and the French countryside. There’s something magical about sitting in a café, watching the world sweep by you, all the while enjoying your favorite beverage of choice. Not to mention the fabulous food. And breads. And patisseries. Take me back! ☺
Kelly Leatherwood
Consultant
Kelly works with L&D, HR, and corporate university leaders to develop scalable coaching programs for leaders around the world. She has had the opportunity to leverage her background in organizational development, executive coaching, performance consulting, and change management to build programs that fit the company culture. These often reinforce internal training programs, support talent planning, help new managers make the leap into their new role, or provide an external sounding board to inspire confidence. Kelly joined Coaching Right Now in 2012.
Living in the foothills of Colorado, Kelly spends as much time as possible outdoors – hiking, biking, snowshoeing and often working from her back deck. She enjoys watching soccer and vacation time on the beach with her family.
What do you love about working at Coaching Right Now?
The people. CRN attracts people who love the flexibility of a virtual work environment and a chance to collaborate with others on work we enjoy doing.
What is your favorite quote?
"I've learned that I still have a lot to learn." Maya Angelou
What's your favorite coffee or tea?
In cold weather I like caramel lattes. In the summer, I’ll make coffee ice cubes so that as they melt, the iced coffee gets richer, not watered down.
Mary Kate McIntyre
Finance and Admin Manager
Mary Kate first began working with Coaching Right Now in 2011 doing part-time data entry. In 2012, she moved into the role of System Administrator and continued in that role until 2014. She continued a partnership with Coaching Right Now through management of a team of virtual System Administrators in the years following.
In 2018, Mary Kate came back on staff as the Accounting Administrator where she assists with the day-to-day accounting workload – primarily focusing on invoice preparation, accounting correspondence, and invoice reconciliation.
What do you love about working at Coaching Right Now?
The team. Throughout the years, CRN has always had a wonderful team of people that are genuine, fun, and kind.
What's your favorite book?
That's a toss-up between Pride and Prejudice or the Anne of Green Gables series.
Meaghan Clark
Program Support Specialist
Meaghan first began a partnership with CRN working as an administrative assistant in 2020. In 2022, she moved into the role of Program Support Specialist with CRN. In her role, Meaghan provides administrative support to clients, Coaches, and team members by handling various administrative tasks, providing prompt and accurate customer support, and remaining a positive presence in the workplace.
Meaghan holds an associate degree in Criminal Justice and is in the process of continuing her education in this field with a bachelor’s degree in Criminal Justice, focusing on Forensic Psychology. The knowledge gained from this education has impacted how she shows up at work and at home.
In her free time, Meaghan loves spending time with her family, taking care of her plants, hiking, fishing, horseback riding, and camping. On rainy days there’s nothing better than curling up with the family to watch movies or read books.
What do you love about working at CRN?
The values and the team. CRN's values line up with my own personal values and I love the team I get to work with. Everyone is authentic, hardworking, and kind!
What are three words that best describe you?
Authentic, Integrity, Hardworking
If you could go anywhere in the world, where would you go?
I would love to go to either Alaska, the United Kingdom, or Kenya.
Megan Lentine
Senior Project Manager, Technology
Megan is the Senior Technology Project Manager at Coaching Right Now. In her role, she oversees external technology partners, leads internal cybersecurity initiatives, and project manages key technology innovations and upgrades. Prior to CRN, Megan’s most recent work experience focused on training and client support at a data analytics company.
She holds a BS in Business from Butler University in Indianapolis and earned her Project Management Professional (PMP)® credential.
Megan lives in the Chicagoland area and loves spending time being in nature, cooking vegetarian, and experimenting with creative and artistic projects.
What do you love about working at CRN?
CRN’s mission to heal the world one relationship at a time is so meaningful. I’m also very grateful for my authentic, smart, kind teammates who are all so driven by CRN’s mission and values.
What inspires you?
Connecting with people and helping others is what inspires me! I’m also greatly inspired by connecting with nature and art.
If you could go anywhere in the world, where would you go?
I would love to visit anywhere in the Mediterranean for the beautiful coastlines, delicious food, and cultural exploration.
Nancy Wescott
Head of Sales and Client Partnerships
Nancy began working with Coaching Right Now in 2021, after a 30-year career holding senior level operations and field leadership positions at Gap and Gymboree. She is driven by an optimistic spirit and a passion for developing high performing teams and individuals in order to maximize their capabilities and build organizational leadership capacity.
As the Head of Sales and Client Partnerships, Nancy is focused on helping clients develop their leaders and solve their business challenges with tailored coaching programs designed to exceed expectations.
Nancy lives in Northern California, where she fully embraces the accessibility to the outdoors. She enjoys long trail hikes and adventurous Backpacking trips. She earned a BS in Marketing and Business from the University of Florida.
What do you love about working at Coaching Right Now?
I love the team, their spirit and their commitment to each other and the quality of their work. And I love working for a company that believes in the power of one individual to make a difference in the world.
What is your favorite quote?
"I only went out for a walk and finally concluded to stay out till sundown, for going out, I found, was really going in." - John Muir
Rosanna Riffle
Head of Client Solutions Collaborative
Rosanna began working with Coaching Right Now in 2014, and she brings extensive experience working in global diversified industrials, small privately owned businesses and health care. A true corporate Renaissance woman, she has specialized in Human Resources, Organizational Development and Talent Management.
Rosanna and her husband live in the heart of wine country in the Appalachian foothills. She enjoys her role as “grower” in their hydroponic greenhouse, as well as spending time with family.
Rosanna earned a BS in Communications Education from Duquesne University and an MA in Human Resources Development from the University of Texas at Austin.
What do you love about working at Coaching Right Now?
The People! There’s so much enthusiasm and energy focused on each other as a team, and on getting it "right" for the customer.
What is an interesting fact about you?
I love baking rustic French and Italian breads, and making breads using in-season fruit. I'm known as "the Bread Lady" at our local farmers' market.
Sarah Wilmotte
Program Support Specialist
Sarah has been part of the Admin Subcontractor Team for Coaching Right Now since 2018. As of January 2023, she joined the Coaching Right Now (CRN) family as a Program Support Specialist. Her role supports multiple areas across CRN. As a Program Support Specialist, Sarah manages the day-to-day operations for multiple programs to ensure Coaching Right Now is consistently delivering a fantastic experience to our Participants, Coaches, and Team.
Previously, Sarah worked in the Insurance Industry for over 19 years, mainly as a Technology project manager and Lead Business Analyst but also held many different roles throughout her career.
Outside of CRN, she coaches soccer, and assists with softball as both her children are very involved in the sports world.
What do you love about working at CRN?
The community of people, their authenticity, and their alignment with Core Values (C.A.K.E.).
What is your favorite quote?
He said, "To me there are three things everyone should do every day. We should do this every day of our lives. Number one is laugh. You should laugh every day. Number two is think. You should spend some time in thought. And number three is, you should have your emotions move you to tears, could be happiness to joy. But think about it. If you laugh, you think, and you cry, that's a full day. That's a heck of a day. You do that seven days a week, you're going to have something special." - Jim Valvano
What is your favorite … coffee or tea?
Both! I have always loved iced tea and grew to love iced and hot coffee.
Shaira Cruz-Cockrell
Strategic Client Partner
Shaira, better known as Shai, is a Strategic Client Partner at Coaching Right Now. Her passion and dedication to building and maintaining client relationships in a variety of industries is what drives the work she does every day. Her inquisitive spirit is at the core of advocating of behalf of our clients.
What do you love about working at CRN?
Simple – Your company is only as extraordinary as your people. And the people are very extraordinary!
What is your favorite quote?
"Replace fear of the unknown with curiosity" - Billy Cox
What is your favorite: coffee or tea?
Any coffee made in a moka pot. It's a family tradition.
Sheila Clark
Controller
Sheila joined Coaching Right Now in 2013 as Controller. As Controller, she manages all aspects of the financial operations. She is grateful for the opportunity to serve on the Leadership Team – directing business decisions that benefit the Client, driving the success of the business, and serving the vision of healing the world one relationship at a time. Sheila loves empowering her team to courageously use their voices and be their best selves.
With majors in Accounting and English Literature, she loves to read and tell stories, both with words and numbers. She is certified as an Integral Coach, specializing in the Enneagram, and enjoys listening and connecting the stories of others with meaning and perspective. Sheila and her husband have been married for over 35 years, and have six children and eight grandchildren.
What do you love about working at Coaching Right Now?
The combination of the people and the values. C.A.K.E. with sprinkles is so much more than a collection of words - everyone strives to embody them in their interactions - within and without the organization.
What's your favorite book?
Les Misérables by Victor Hugo. An unforgettable story of redemption, love, and compassion in the midst of profound struggle.
Tam Nihei
Data Operational Manager
Tam started at Coaching Right Now in January of 2023 as the Data Operational Manager. In addition to data reporting and analysis, he works closely with Finance and Operations to maintain CRN’s business metrics reporting system and continues to create efficiencies and automations in the Company’s CRM. Prior to joining CRN, Tam worked in the Mortgage, Construction and Restaurant industries. A Southern California native, he recently moved to Illinois for a slower pace of life.
In his free time, Tam loves spending time with his son, going camping, eating sushi, and listening to music.
What do you love about working at CRN?
The family environment and values. I love being part of a Company that values their employees and promotes community, learning and kindness.
What is an interesting fact about you?
I used to be an avid scuba diver and a scuba instructor in a past life.
What is your favorite quote?
Just because everyone does it doesn't make it right, and just because no one is doing it doesn't make it wrong.
Zeke Edmonds
Senior Project Manager
As a Senior Project Manager at Coaching Right Now, Zeke is responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget; planning and designating project resources; monitoring progress; and keeping stakeholders informed the entire way all within CRN’s goals and vision.
Prior to that, Zeke graduated from Syracuse University, with a B.F.A. in Musical Theatre, and spent four years after college as a professional actor in New York City. He still pursues his passion for performing in San Francisco where he currently resides.
The experiences and lessons Zeke learned as a performer (and entrepreneur) feed into his daily work at CRN. Zeke enthusiastically engages with our clients to create lasting and steadfast relationships. As a performer, Zeke was essentially a self-owned business. As a result, he is well versed in advocating for the needs of CRN and our clients as well as ensuring the delivery of the highest quality.
What do you love about working at CRN?
CRN is a truly special and unique place to work. The authenticity, empathy, support & teamwork are unmatched. What’s more, I feel so grateful to show up to work and make a lasting impact on leaders around the world.
What is your favorite quote?
"In musicals, there's always a happy ending. But in life, sometimes when you get what you want, you end up missing what you left behind.”
- Scrubs
What is your favorite book?
All the Light We Cannot See - by Anthony Doerr
Our team brings over 130 years of combined HR, L&D, OD, and Talent expertise in executive level positions. And each of those experts is your partner.
Clients continue to do business with us year over year because of the impact of the solutions we provide. Many of our Fortune 100 Clients have been partnering with us for over 10 years.
We’ve been a 100% virtual company for over a decade, which allows us the flexibility to have an incredibly talented and diverse team.
Coaching Right Now has impacted over 13,000 lives for the better through leadership development.
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