Our ideal client partners are fast growing, with a need for qualified core managers to lead their ever-expanding teams. These companies are sustained by a strong internal culture, and they understand the vital importance of retaining key talent as a competitive advantage.
CRN clients include organizations both national and global, sized anywhere from 300 to 150,000 employees, and in industries such as technology, health care, manufacturing, energy, finance, retail and consumer goods.
To date, we've conducted a total of over 55,000 virtual coaching sessions across 53 countries. Nations as far reaching as Colombia, India, Israel, Singapore and Australia. Our virtual model lets us work anywhere your company does.
“Our call center managers and supervisors participated in a CRN leadership development program over a six-month period. The result was our call center reduced absenteeism by 36% over the duration of the program, resulting in a payback of over 4.5 times the program investment.”
“[The CRN Program] has gone from a proof of concept to a core part of our development strategy — resulting in better performance, promotional readiness, and successful transitions to higher roles. Secondary to the impact is the ease of partnering with the proactive CRN team to deliver and enhance the program year over year.”
“The ability for the program to run fairly independently without a lot of oversight from us internally is great – and for context, my team is me and five others, and we service 78,000 people, so we are an incredibly lean team. A service such as [CRN] can run independently with enough information that keeps us attached to it and knowing what’s happening. That’s the model for success for us.”
“For our managers in other countries, the fact that we could get coaches for them in their time zone and their language was a great win. Whatever obstacles that may have been perceived by the distance were removed.”
“At this point, we’re over 50 participants…they’ve all reported back gains in the behavior of focus. The insights gathered, and the support in the development, have all shown demonstration of gains in those areas.”